Track My Order

We work with trusted suppliers and fulfillment centers to deliver your order quickly and safely. Orders may ship from our US-based partners or international warehouses depending on availability.

• USA Orders: Typically 5–10 business days.
• International Orders: 7–15 business days.

Please note: Shipping times may vary during holidays or promotional sales.

We offer free standard shipping on all orders. Expedited options may be available at checkout for an additional fee.

Yes! Once your order is shipped, you’ll receive a tracking number via email so you can follow its progress.

We offer both 100% human hair wigs and premium synthetic wigs. Each product listing clearly specifies the type of hair.

Our product pages include detailed descriptions, length guides, and style tips. You can also reach out to us via chat for personalized advice.

• Use a wide-tooth comb or fingers to detangle gently.
• Wash with sulfate-free shampoo in lukewarm water.
• Air dry on a wig stand.
• Store away from direct sunlight when not in use.

We accept returns within 10 days of delivery for unused, unworn items in their original packaging. Due to hygiene reasons, wigs that have been worn, altered, or washed cannot be returned.

Email us at support@nitoostore.com with your order number and reason for return, and we’ll provide instructions.

We accept all major credit cards, and other secure payment options available at checkout.

Yes! Nitoo Store uses SSL encryption and trusted payment gateways to protect your data.

Yes, we can offer bulk pricing for salons, stylists, and resellers. Contact us at support@nitoostore.com for more information.

In some cases, yes. Please reach out with your request, and we’ll let you know if we can source it for you.

Chat with us via the live chat button or email support@nitoostore.com.